Support

Support & Service for you

We has long been committed to providing high-quality products and comprehensive after-sales service to ensure the stable operation of users' tools.

Warranty

FAQs

Find the answers for Faqs, if your questionis not included, please contact us to leave your message.

Can I cutomize my Tools?

Yes. Tailored Solutions for Your Electric Hydraulic Tools From branding to structure, we provide full custom solutions to match your business needs.

OEM / Private Label – Apply your brand on tools, packaging, and manuals. Appearance & Styling – Colors, material, ergonomics, and unique visual identity.
Structure & Function – Adjust tool performance, internal components, or compatibility.
Accessories & Packaging – Custom kits, cases, and professional packaging.
Rapid Prototyping – Test, refine, and approve samples before mass production.
Safety & Certification Support – Assistance with CE, UL, and ISO compliance.

How about the products delivery time?

According to your order quantities, we provide the two options for your deviliery.

Option 1:

Small Quantities / Standard Orders
(Overseas Warehouse)

🛒Place Your Order
No customization needed? Simply contact us online.
📦Ship from Overseas Warehouse
We dispatch from the nearest overseas warehouse.
🚀Fast Delivery
Orders arrive at your door in 3–7 days, ready to use.

Option 2:

Large Quantities / Customized Orders (From China)

📝 Discuss Order Details
For bulk or customized orders, submit order details specifying quantity and customization needs.
🏭 Manufacturing
Our factory prepares your tools according to specifications.
✈️🚢 Ship from China
Orders are shipped via air freight (fastest) or sea freight (cost-effective).
🏬 Delivery to Customer
Receive your tools safely, with tracking available throughout the process.

Do you offer maintenance service?

Yes, We offer full-range of maintenance for our tools after sale, just follow below process:

📅Schedule Your Service —-
Submit your maintenance request online or contact our customer service team.

📦Ship to the Nearest Warehouse — Send your tool to the nearest overseas warehouse. Clear packaging guidelines ensure safe transport.

🔧Professional Maintenance — Our certified technicians perform a full inspection and free maintenance, keeping your tool in top condition.

🚀Fast Return Delivery — Your tool is returned quickly, ready for action, with a detailed maintenance report included.

What's the warranty of the products?

Battery Powered Electrical Tool
Two Years, 20,000 Times